Questions
Straight answers to what clients usually ask before working with Client & Co.
- Do you do standalone audits?
- We treat a one-time audit the same seriously as a full engagement. We're not offended if the audit doesn't turn into more work.
- What size clients do you usually work with?
- We turn down more calls than we take when it's genuinely not a fit. We'd rather have this conversation early than three months into a contract.
- How do we get started?
- The first month is mostly research — we'd rather understand your business than guess at it. We'll tell you honestly if we need more time before recommending a change.
- How much does this cost?
- Most engagements start smaller and scale once the reporting proves the channel out. Check the Investment page for rough ranges, or ask directly and we'll give you a real number.
- Who owns the ad accounts and analytics?
- We document account access clearly so there's no confusion if the relationship ever ends. That's non-negotiable, regardless of how long we've worked together.
- How do you handle communication?
- Monthly calls are standard, with more frequent check-ins available if you want them. That's on purpose — it cuts down on the usual agency game of telephone.
- How long until I see results?
- We're upfront if a channel needs more than a quarter to prove itself. Ask us directly and we'll walk through what's realistic for your specific market.